01
Reads and decides
Workflows can understand operational text instead of relying on brittle keyword lists.
- Classify ticket notes and inbound email
- Branch from live records and AI decisions
- Transform content mid-flow
Agentic workflows
Plain English in. A working workflow out.
Explain the process as you would to a service coordinator. Corei reads your boards, statuses and fields, drafts the automation, simulates it, and tells you what it could not build.
38 triggers · 147 steps · Auto, Approval or Notify
Unable to reach client8 steps
01Read ticket note
02Classify appointment
03Send TimeZest link
04Wait and follow up
02
Waits and follows up
Long-running coordination becomes reliable and visible.
- Wait for a reply or booking
- Ignore out-of-office messages
- Delay, remind, repeat and escalate
03
Acts across tools
Every connected system can contribute triggers and actions.
- Teams, TimeZest, Bookings and Traceless
- Ticket, quote, schedule and Radar events
- New integrations expand the action catalog
Control
You decide how far it goes.
Corei records the reason, checks permissions, and makes the next action visible.
Notify
The workflow reports what it would have done without changing anything.
Approval
Each sensitive step pauses in an inbox for an authorized person.
Auto
Proven steps execute automatically, with every decision and outcome recorded.
Corei · Agentic workflows