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Corei — Core Intelligence
Corei

Run most of your business from one conversation.

Corei works in Teams and inside the app with 200+ purpose-built tools across tickets, time, schedules, sales, agreements, projects, Microsoft 365, backup, security and more. Every figure is checked and every action respects permissions.

Chat with Corei
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Corei

Grounded in your live data

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Hi — I'm Corei. Ask me anything about your operations, or try a suggestion below.

Pick a suggestion or type your own question. Every answer cites the data sources Corei used.

What this module does for your team.

Act from conversation

Create meetings, add notes, log time, change status and save gauges from Teams or the app.

Show the evidence

Answers cite live sources; ticket numbers and dollar figures are checked before display.

Watch the operation

Monitor meaningful ticket patterns, SLA risk, backlog drift and failing backups.

Chain tools together

Combine live MSP data, web research and calculation into a decision ready to act on.

Know who's in the room

Group answers use the lowest access level of anyone present; private details move to direct chat.

Prepare or execute

Writes can require confirmation, and trusted work can run autonomously only when explicitly cleared.

200+ purpose-built tools

One assistant, three categories of real work.

Schedules & meetings

  • Checks availability across the PSA schedule, PTO and Outlook
  • Creates, moves and cancels real Teams meetings
  • Sends TimeZest scheduling links

Tickets & notes

  • Adds notes, logs time and updates status by chat
  • Previews every write for confirmation before saving
  • Only board-valid statuses; everything audited

Data & reporting

  • Utilization, SLA risk, revenue, pipeline, profitability, MFA gaps, backup health
  • Charts render directly in chat
  • Any answer becomes a standing gauge
Permissions in group chat

Corei knows who's in the room.

One-on-one, Corei answers within your own access. In a group chat, he answers at the lowest permission level of anyone present — and routes anything more sensitive to the people cleared to see it.

  • Permissions are looked up on the server, so a tampered client-side list can only remove access, never add it.
  • An unknown guest in the chat drops the whole room to public answers.
  • Discreet by design: Corei never reveals what was withheld, or who in the room couldn't see it.

Illustrative — group chat: Dana, Chris, Maya

Dana · Owner

Tickets, schedule, financials, M365

Chris · Dispatcher

Tickets, schedule

Maya · Technician

Tickets, schedule

Corei answers the group with

Tickets and schedule only — the lowest access in the room.

Then, direct to Dana

The financials she asked for, sent privately.

Real data, checked before you see it

Trustworthy by construction, not by luck.

Checked before you see it

Every ticket number and dollar figure is checked against the data — nothing is guessed.

Calculated, not estimated

Math runs through a calculation tool, not a language-model estimate.

Sources on every answer

Answers show what they're grounded in, so you can verify at a glance.

Audited for admins

Admins see every tool call Corei made, and weak or low-confidence answers become review items.

Corei also joins Teams chats and channels directly — see how Corei behaves in Teams for chat levels, /quiet, and the walkthroughs.

Built-in capabilities.

Everything in this module is designed to work with the rest of Corei — context follows the work across departments.

  • Leadership intelligence
  • Service assistance
  • Project forecasting
  • Revenue discovery
  • Customer communication drafting
  • QBR preparation
  • RFP response assistance
  • Microsoft Teams integration
  • 200+ purpose-built tools
  • Permission-aware group chat
  • Source and calculation checks
  • Radar watches and alerts
  • Voice conversations
Corei

How Corei works with this module.

Ask in plain language. Corei returns explainable answers grounded in your operational data, prepares actions for review, or runs trusted work you have explicitly cleared.

Example

Where are we losing profitable technician time this month?

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Tier-2 spent ~8 hrs/wk on recurring printer incidents at two customers. A runbook plus automation candidate could reclaim ~30 hrs/month. Want me to draft the runbook and tag a project owner?

Explore related modules

Corei works as one connected platform.

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