Syncro combines RMM, PSA and Microsoft 365 management for MSPs with per-user pricing. Corei is a dedicated AI-native PSA that works alongside your RMM.
Choose Syncro if you want PSA and RMM from one vendor in one subscription. Choose Corei if you want a dedicated AI-native PSA that goes deeper on dispatch, quoting, procurement, billing audits and reporting, and you're happy to keep or choose your own RMM.
| Area | Syncro | Corei |
|---|---|---|
| Product type | Combined PSA + RMM platform | Dedicated AI-native PSA (no RMM) |
| RMM / M365 | Included (M365 on higher plan) | Integrates with RMM and Microsoft 365 |
| Ticket triage | Smart classification and prioritization | AI classification, priority and routing with evidence |
| Quoting & procurement | Check plan | Interactive quotes, digital sales room, POs |
| Pricing | Syncro publishes per-user monthly pricing with annual and monthly options; see Syncro's pricing page for current rates. | Pilot program; pricing discussed in the demo |
Syncro combines endpoint management and PSA in one product, which means one vendor, one bill and native links between device alerts and tickets. That is a genuine advantage, especially for smaller MSPs.
Corei is PSA-only by design. It focuses on the business system—service desk, dispatch, projects, agreements, quoting, procurement, billing and reporting—and integrates with whichever RMM, backup and security tools you already trust.
Syncro offers smart ticketing that automatically classifies and prioritizes requests and suggests remediation steps. Review Syncro's documentation for current AI scope.
Corei's AI sits inside the operating decisions: phone and chat intake become structured ticket drafts, technicians are ranked on proven skill from closed tickets, bookings are sized from similar work, notes are drafted, and routine tickets can be resolved end to end in the modes you allow. Every action records its reason.
Check Syncro's current documentation for dispatch and project depth in your plan. Corei adds evidence-based technician ranking, scope-creep detection on projects, interactive quotes with dynamic terms, a digital sales room, and procurement that turns signed quotes into purchase orders.
Syncro includes contract billing and invoicing. Corei adds continuous matching of vendor costs to client agreements to surface missed billing, and builds live gauges and QBR material from plain-English requests. Corei never issues, voids, credits or collects on its own.
Moving off a bundled platform means replacing the RMM as well as the PSA, or keeping the vendor's RMM alongside a new PSA. Corei's two-way tandem sync is built first for ConnectWise PSA; if you're on a bundle, plan your RMM decision first and review the path with us in a demo.
Corei uses SOC 2-aligned controls today; its SOC 2 Type II attestation is in progress (see the security page). Ask every vendor for its current attestation reports.
Syncro capabilities were reviewed using the vendor's official public product pages and documentation. Vendors ship updates frequently, and features can depend on edition, add-ons or configuration, so confirm current details directly with Syncro. Where exact pricing isn't published, contact the vendor for current pricing. Corei capabilities reflect the current pilot release; items marked planned or in progress are not yet generally available.
Last reviewed
October 2026
Corei security status: SOC 2 Type II — In progress; SOC 2-aligned controls in place today.
Syncro is a strong all-in-one choice when one vendor for PSA and RMM is the priority. Corei is the better fit when the PSA is where you need the most depth and AI help, and you want freedom to choose your RMM. Book a demo to compare on your own workflows.
For the PSA side, yes. Corei is an AI-native PSA for MSPs. Unlike Syncro, Corei does not include an RMM, so you would pair it with the RMM of your choice.
Syncro offers smart ticketing that automatically classifies and prioritizes requests and suggests remediation steps. Review Syncro's documentation for current AI scope.
Syncro publishes per-user monthly pricing with annual and monthly options; see Syncro's pricing page for current rates.
No. Corei is a PSA. It integrates with your RMM, security and Microsoft 365 tools so their signals become tickets, context and reporting.
Corei is currently offered through a 3–6 month pilot program; pricing is discussed during a 45–60 minute demo.
Syncro is a trademark of Syncro. Corei is independent and not affiliated with or endorsed by Syncro.
