Tighten the whole week in one pass.
Corei re-balances the schedule across skills, drive time, SLAs, and customer preferences — and shows you the diff before anything moves. Manual reshuffling, retired.
4.2h
Drive time saved
+18%
SLA buffer
9
Reassignments
Key moves
- • Reorder Tue/Wed north loop (Marlow → Avery)
- • Push Brightwave Thu to 8am (was 2pm)
- • Swap Cobalt project blocks Mira ↔ Rowan
- 🔒 Meridian Fri 10am pinned
Drive time waste
Techs criss-cross town when better sequencing saves hours.
SLA tetris
Mid-week reshuffling to hit response times — every week.
Skill mismatch
L3 talent burned on L1 work because the queue was hot.
Hidden slack
Two techs at 50%, two at 110% — no automatic re-balance.
Capabilities
Built for the way dispatchers, leads, and admins actually work.
Multi-objective solver
Optimizes SLA, drive time, skill match, customer pref, and utilization.
Geo-aware routing
Real travel times and traffic windows, not straight-line guesses.
Skill & cert respect
Reassignments honor certification and customer familiarity.
Diff preview
See every change side-by-side before committing.
Constraint locks
Pin appointments that absolutely can't move.
Score & report
Quantified savings: drive time saved, SLA buffer gained, utilization shifted.
How it works
A simple loop, run continuously.
Pick the window
Today, tomorrow, this week, or a custom range.
Set the locks
Pin appointments and constraints that must hold.
Run optimize
Solver runs in ~3 seconds; ranked options returned.
Apply & notify
Approve, write back to PSA, notify techs and customers.
What the solver saw
Multi-objective trade-offs.
- Multi-objective optimization
- Real geo travel times
- Skill & familiarity preservation
- Constraint pinning
- Side-by-side diff
- Quantified savings report
Ask Corei.
Corei works inside this module with cited sources and permission checks. You choose whether it advises, pauses for approval, or runs trusted work.
Example
Tighten this week — save drive time but don't touch the Meridian Friday visit.
Best plan: reorder Tue and Wed in north loop, push Brightwave Thu to morning, swap two project visits between Avery and Rowan. Savings: 4.2h drive, +18% SLA buffer. Meridian Friday untouched. Diff ready.
See it in your tenant.
Book a 45–60 minute working demo with the Corei team — we'll wire this module to your live data.