PSA ROI calculator for MSPs
Estimate what a PSA with built-in automation could return from technician time saved and billing recovered, compared with what it costs.
How this calculator works
- Hours saved = tickets per month × minutes saved per ticket ÷ 60.
- Labor value = hours saved × loaded hourly cost × 12.
- Billing recovered = monthly billed revenue × recovered % × 12.
- ROI = (labor value + billing recovered − PSA cost) ÷ PSA cost.
- Defaults are illustrative, not measured Corei results. Use conservative inputs.
What drives PSA ROI
PSA return usually comes from two places: less time spent on administrative work per ticket, and fewer billable hours, products or licenses slipping through unbilled.
Saved time only becomes value if it's redeployed to billable or project work, so treat the labor figure as capacity rather than guaranteed savings.
Being realistic
Start with small per-ticket savings and a low recovery percentage. If the result is still positive, the case is strong. Validate with a pilot before relying on any estimate.
Frequently asked questions
What PSA cost should I enter?
Use your current PSA's per-user price, or a quote you're evaluating. Corei pricing is discussed during the demo and pilot process.
Are these guaranteed savings?
No. It's an estimate based on your inputs.
Do I need to give an email?
No. Results show instantly and the link is shareable.
Want to see these numbers on your own data?
Walk through your workflows in a 45–60 minute demo, or join the 3–6 month pilot program.