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Every capability, one directory. Filter by area, then open a capability to see an illustrative example of what it surfaces.
All Service Clients Revenue Operations
Clients
Client health scoring A single score weighted across patching, ticket volume, Microsoft 365 posture, agreement terms, and revenue — so at-risk accounts surface before they churn.
Service
Related tickets & incidents Duplicate tickets, recurring problems, and one root cause hitting several clients get grouped automatically instead of worked in isolation.
Ticket clusters Service
Similar-ticket search Finds past tickets that mean the same thing as the one in front of you, even when the wording is completely different.
Operations
Queue noise filtering Spam and no-reply mail landing in the ticket queue is flagged automatically; a person still confirms before anything is closed.
Clients
Client history summaries A ready summary of open items, recent tickets, and account context is prepared before the technician even picks up the phone.
Operations
Weekly executive brief Corei assembles a weekly brief for leadership — SLA trends, revenue movement, and risk — without anyone building a report.
Executive leadership Operations
Data health Corei watches every integration's sync freshness and error rate, and flags the moment one falls behind before it hides a real issue.
Integrations Revenue
AI spend visibility See exactly what AI costs, broken down by feature and by model, instead of one opaque monthly line item.
Intelligence Control Revenue
Incident response deals SOW estimates for incident response engagements are generated and key details extracted, so quoting starts from a draft, not a blank page.
Revenue
RFP responses Requirements are extracted from an RFP automatically, answers are drafted with citations, and pricing is pulled from your catalog.
RFP Toolkit Operations
Radar anomaly detection Radar watches every connected system for anomalies and ranks them by urgency, across clients and command centers alike.
Radar Clients
Client health scoring Example question
Which accounts are trending down this month?
Corei's answer · Illustrative
Cobalt Tooling dropped from 82 to 61: patch compliance fell 18 points and two agreements lapse next quarter.