An Autotask alternative built around AI that does the work
Autotask PSA is a mature platform. Corei is for MSPs who want tickets triaged, dispatched and documented automatically, with people approving what matters.
Where Autotask is strong
- Long track record and a large MSP user base
- Tight fit with the Datto / Kaseya ecosystem
- Broad ticketing, contracts and billing coverage
- Established partner and training network
Autotask vs Corei at a glance
| Area | Autotask | Corei |
|---|---|---|
| Ticket intake & triage | Rules and workflow policies | AI reads, classifies, prioritizes and routes with evidence |
| Dispatch | Manual scheduling views | Skill- and load-aware dispatch suggestions |
| Automation | Workflow rules configured by admins | Plain-English workflows in Notify, Approval or Auto mode |
| Reporting | Built-in and add-on reporting | Natural-language gauges and executive dashboards |
| Billing leakage | Contract billing | Vendor auditing finds charges missing from client billing |
| Pricing | Per-user licensing | Standalone $59/user/mo |
Summary based on publicly available information; verify details with each vendor.
Keep exploring
Autotask is a trademark of its respective owner. Corei is independent and not affiliated with or endorsed by Kaseya or Datto.