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Corei, Core Intelligence

Impact

Prove the time saved.

Impact measurement shows how an MSP proves ROI. It tracks hours returned, touchless tickets and capacity gained, priced against the labor cost you actually pay, and compares the result with your AI spend.

Before and after trends from your Corei cutover month

Impact this month

Illustrative

Service hours are tracked month by month, with the trend shown before and after your Corei cutover month.

01

What Impact measures

Numbers that describe service delivery, not vanity metrics.

  • Service hours per month
  • Touchless share of tickets
  • Tickets closed per tech-day
  • Hours per 100 endpoints

02

Before and after

Trends start from your Corei cutover month, so you can compare like with like.

  • Cutover month baseline
  • Month over month trends
  • Same definitions every month

03

Priced in real dollars

Hours are valued at what your team actually costs you.

  • Measured blended hourly labor cost
  • Compared with AI spend
  • A clear ROI story for leadership

Corei · Impact

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