Just you, one ticket, and the answer.
Personal focus mode for techs. Corei serves one fully-prepared ticket at a time — full context, draft fix, related runbook — so you spend your day resolving, not researching.
Mailbox migration stuck — user "k.shen"
Recommended fix
Throttle detected. Run Set-MoveRequest -BadItemLimit 10 and re-queue. Runbook KB-204 attached.
Queue overwhelm
30 tickets staring back, hard to know where to start.
Research drag
20 minutes of reading before you can even start the fix.
Context loss
Switching between tickets resets your focus every time.
Goal blur
End of day without a clear count of what you accomplished.
Capabilities
Built for the way dispatchers, leads, and admins actually work.
One ticket at a time
Single-card focus, picked from your queue by Corei's ranking.
Pre-prepared
Summary, recommended fix, related runbook, draft reply — all ready.
Pomodoro built-in
25-minute focus blocks with built-in micro-breaks.
Keyboard-first
Resolve, escalate, ask Corei, next — single-key commands.
Do-not-disturb mode
Mutes Teams pings and pauses queue assignments.
End-of-day report
Tickets resolved, time per ticket, what's next tomorrow.
How it works
A simple loop, run continuously.
Pick session length
25, 50, or 90 minutes — pomodoro presets.
Receive the ticket
One card, fully prepared, ready for action.
Resolve & next
Single keystroke moves to the next prepared ticket.
Wrap & review
Session summary, pace stats, and what tomorrow holds.
Pomodoro session
Focus, then a real break.
18:24
Focus
- Pomodoro presets
- DND mode
- Pre-prepared cards
- Keyboard shortcuts
- Clustered tickets first
- End-of-day summary
Ask Corei.
Corei works inside this module with cited sources and permission checks. You choose whether it advises, pauses for approval, or runs trusted work.
Example
I have 90 minutes — what should I tackle?
Three M365 mailbox issues clustered around the same root cause — I lined them up first so you can fix all three in ~20 min. Then the Brightwave AP swap (45-min runbook ready). That's a clean 90.
See it in your tenant.
Book a 45–60 minute working demo with the Corei team — we'll wire this module to your live data.